Managed e-commerce services
A store is never finished. Platforms release, extensions fall behind, catalogs grow and search relevance drifts as the language shoppers use changes.
What we take on
We run ongoing operations for stores on Adobe Commerce, BigCommerce and Shopify Plus, and for index-first stacks we or somebody else built. The arrangement is deliberately boring: a known scope, a known response time, and someone who already understands the system when something breaks.
The standing scope•
Adjusted per store, but this is the shape.
Upgrades, dependencies and integrations
The work that is cheap when continuous and expensive when deferred — and the seams between systems, where most incidents actually happen.
- Version upgrades planned against extension compatibility
- Security patches applied on a schedule you can see
- Dependency drift tracked before it becomes a migration
- ERP, PIM and OMS connections monitored
- Feed failures alerted rather than discovered
Measured on real traffic
Staging with a warm cache tells you almost nothing.
- Core Web Vitals tracked against field data
- Cache behaviour verified rather than assumed
- Regressions caught against a baseline, not by report
Relevance operations
The part that quietly decays without anyone filing a ticket.
- Zero-result and low-conversion queries reviewed on a cadence
- Synonyms, boosts and merchandising rules maintained
- Index health and freshness monitored
Need a team that already knows the system?
Tell us the platform, the integrations and what has been breaking. We will propose a scope and a response time.